Professional proficiency in english and target language
**
TransPerfect is seeking a Customer Service Associate to enhance customer satisfaction through effective communication and problem-solving skills. The ideal candidate should have a high school diploma, experience in customer service or call centers, and proficiency in English and a target language.
**
Job Summary
TransPerfect values its people as its greatest asset across 100+ offices.
Customer Service Associates are responsible for handling inbound calls with great customer service skills to ensure high satisfaction.
The role requires effective communication, accurate information processing, and adherence to structured internet rules on the call center floor.
Matching Summary
Match Score: 75
**
TransPerfect is seeking a Customer Service Associate to enhance customer satisfaction through effective communication and problem-solving skills. The ideal candidate should have a high school diploma, experience in customer service or call centers, and proficiency in English and a target language.
**
Skills & Requirements
Must-have
High School Diploma or GED required
1 year customer service experience
Professional proficiency in English and target language
Nice-to-have
Ability to handle escalated calls with empathy
Quick and accurate typing skills
Decision making and problem-solving skills
Key Requirements
High School Diploma or GED
1 year of Customer Service or Call Center experience