Senior Retail Support Representative - German Speaking - Fixed Term
Bonneville International
Budapest, Hungary
Not specified; bonus opportunities based on perfor...
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Fluency in english and german
Experience in business support environment
Proficiency in microsoft excel and word
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The Senior Retail Support Representative position at Bonneville International involves providing exceptional customer service and support within a hybrid work environment. Candidates must be fluent in German and English, possess relevant experience in business support, and demonstrate proficiency in Microsoft applications.
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Job Summary
This role serves as the first point of contact for BP telephone and written enquiries from new and existing customers and partners.
The position involves managing performance against key metrics such as customer satisfaction, first call resolution, and transactional accuracy.
Employees benefit from a hybrid working arrangement, life and health insurance, and opportunities to join bp's Global ShareMatch plan.
Matching Summary
Match Score: 75
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The Senior Retail Support Representative position at Bonneville International involves providing exceptional customer service and support within a hybrid work environment. Candidates must be fluent in German and English, possess relevant experience in business support, and demonstrate proficiency in Microsoft applications.
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Salary
Not specified; Bonus opportunities based on performance; Life & health insurance, medical care package, and share matching available