Base: $27.00ph; bonus/equity: not specified; benef...
On-site
Guest check-in and check-out
Respond to guest inquiries
Promote loyalty program
As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive
Job Summary
As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Employee benefit card offering discounted rates in Accor worldwide, including Fairmont Hotels.
Matching Summary
As Front Desk Agent at Fairmont Sonoma Mission Inn and Spa, you will be the first point of contact for our valued guests, creating a warm and welcoming experience from the moment they arrive.
Salary
Base: $27.00/hour; Bonus/Equity: Not specified; Benefits: Competitive and flexible Health Care Benefit Plans, Employee benefit card
Skills & Requirements
Must-have
Guest check-in and check-out
Respond to guest inquiries
Promote loyalty program
Cash handling activity
Work with Valet/Parking and Housekeeping
Maintain clean and professional attire
Nice-to-have
Passion for hospitality
Excellent communication skills
Dedication to exceptional service
Problem-solving skills
Ability to de-escalate conflicts
Key Requirements
Customer service experience
Excellent written and verbal communication skills
Computer knowledge
Cash handling
Open availability (weekends/holidays/mornings/nights)
Work Rights
Must be able to provide proof of legal work authorization