Customer Support Specialist / 顧客担当カスタマーサポート スペシャリスト

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On-site
3+ years in customer logistics
Basic knowledge of order management
Experience with complaint management systems
The role involves managing order and shipping instructions between customers and factories

Job Summary

  • The role involves managing order and shipping instructions between customers and factories.
  • You will be responsible for customer satisfaction through operational planning and execution.
  • Collaboration with related departments is crucial for success in this position.

Matching Summary

The role involves managing order and shipping instructions between customers and factories.

Skills & Requirements

Must-have

  • 3+ years in customer logistics
  • Basic knowledge of order management
  • Experience with complaint management systems

Nice-to-have

  • Experience in sales support
  • Knowledge of trade laws
  • IT solution development experience

Key Requirements

  • Business level Japanese and English
  • Experience in order and shipping operations
  • Proficiency in Microsoft Office applications

Work Rights

Not specified

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