Sr Technical Account Manager

SEG

Qc, Canada
Base: $106,600 - $160,000 cad; bonus/equity: not s...
Fully remote
Strong communication skills
Project management expertise
Technical acumen
The Technical Account Management team provides proactive support for customers requiring high engagement

Job Summary

  • The Technical Account Management team provides proactive support for customers requiring high engagement.
  • TAMs act as the primary support contact and advocate for customers within Workday.
  • The role involves building relationships with strategic accounts and driving escalated issues to resolution.

Matching Summary

The Technical Account Management team provides proactive support for customers requiring high engagement.

Salary

Base: $106,600 - $160,000 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Strong communication skills
  • Project management expertise
  • Technical acumen

Nice-to-have

  • Collaborative team player
  • Ability to navigate high-stress situations
  • Customer relations passion

Key Requirements

  • 7+ years in product support
  • 5+ years managing complex SaaS solutions
  • Fluent in French

Work Rights

Not specified

Tailored Resume

Cover Letter