Senior Customer Success Manager, Dach

GitLab

Remote
Not specified; not specified; benefits include fle...
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German and english communication skills
Git branching strategies expertise
Devsecops best practices knowledge
** GitLab is seeking a Senior Customer Success Manager for the DACH region, focusing on driving customer adoption and satisfaction with its DevSecOps platform. The role requires a strong understanding of software development practices and excellent communication skills in both German and English. **

Job Summary

  • This role serves as a trusted advisor to customers in the Central European market, driving adoption of GitLab's DevSecOps platform.
  • The position requires translating product usage data into actionable recommendations to improve customer outcomes and retention.
  • GitLab offers a remote-first culture with flexible paid time off, equity compensation, and a growth and development fund for team members.

Matching Summary

Match Score: 75

** GitLab is seeking a Senior Customer Success Manager for the DACH region, focusing on driving customer adoption and satisfaction with its DevSecOps platform. The role requires a strong understanding of software development practices and excellent communication skills in both German and English. **

Salary

Not specified; Not specified; Benefits include Flexible Paid Time Off, Equity Compensation, and Growth Fund

Skills & Requirements

Must-have

  • German and English communication skills
  • Git branching strategies expertise
  • DevSecOps best practices knowledge
  • Continuous integration and deployment experience
  • Customer adoption and value realization focus

Nice-to-have

  • Workshop facilitation capabilities
  • Data-driven insight generation
  • Trusted advisor relationship building
  • Cross-functional collaboration skills
  • AI workflow integration mindset

Key Requirements

  • Experience in post-sales adoption and advocacy
  • Background in customer success or technical account management
  • Fluency in German and English languages

Work Rights

Not specified

Tailored Resume

Cover Letter