The Research Specialist position at Citigroup in O'Fallon, Missouri, seeks a candidate with 2-4 years of relevant experience to support payment and reconciliation inquiries. The role requires strong judgment and the ability to work independently while ensuring quality and compliance in services provided
Job Summary
The Research Specialist performs complex assignments with little to no direct supervision while ensuring high-quality service delivery.
Responsibilities include resolving payment inquiries, processing goodwill write-offs, and troubleshooting technical issues for merchants and processors.
The role requires a strong commitment to risk management, ethical judgment, and safeguarding the firm's reputation through strict compliance.
Matching Summary
Match Score: 75
The Research Specialist position at Citigroup in O'Fallon, Missouri, seeks a candidate with 2-4 years of relevant experience to support payment and reconciliation inquiries. The role requires strong judgment and the ability to work independently while ensuring quality and compliance in services provided.
Salary
Base: $43,960.00 - $57,340.00; Bonus/Equity: Discretionary and formulaic incentive and retention awards available; Benefits: Medical, dental, vision, 401(k), life, accident, disability insurance, wellness programs, and paid time off.