Front Desk Clerk

Reverenceatlanta

Unknown
Excellent customer service skills
Excellent verbal and written communication
Ability to use technology such as tablets and ipads
Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience

Job Summary

  • Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience.
  • The role requires assigning and escorting guests to rooms, assisting with luggage, providing room quotes, and maintaining guest confidentiality.
  • Mainsail is an Equal Opportunity Employer that does not discriminate based on various protected characteristics.

Matching Summary

Front Desk Host is a unique position responsible for Front Desk, Bell Services, and Concierge Services providing a unique check-in experience.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent verbal and written communication
  • Ability to use technology such as tablets and iPads
  • Maintain guest confidentiality
  • Ability to handle guest luggage
  • Provide room quotes and upsell services
  • Coordinate between housekeeping and front desk

Nice-to-have

  • Enthusiastic and energetic personality
  • Ability to work independently and take initiative
  • Ability to manage differing personalities
  • Ability to work effectively under pressure
  • Knowledge of local shopping and dining options
  • Ability to maintain cleanliness and order
  • Ability to report suspicious or irregular behavior

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to lift, pull 40 lbs
  • Corrected vision to normal range
  • Ability to sit or stand for extended periods
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

Cover Letter