Customer Care Advocate

Rockwell

Barcelona, Spain
Hybrid
Customer service standards
Order inquiry resolution
Product concern management
Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile

Job Summary

  • Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.
  • The Customer Care Advocate is responsible for engaging with customers, partners, and team members to address inquiries, resolve issues, and ensure a seamless experience that fosters customer loyalty.
  • The company offers a benefits package including volunteer paid time off, donation matching programs, professional development courses, mindfulness programs, and personalized wellbeing initiatives.

Matching Summary

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile.

Skills & Requirements

Must-have

  • Customer service standards
  • Order inquiry resolution
  • Product concern management
  • Supply Chain processes knowledge
  • Fluent Dutch or Turkish
  • English proficiency
  • Hybrid working model

Nice-to-have

  • Office 365 proficiency
  • SAP experience
  • Salesforce experience
  • Additional language skills
  • Team collaboration
  • Ethical behaviour

Key Requirements

  • 1+ years customer service experience
  • Native or fluent Dutch or Turkish
  • English spoken and written
  • Proximity to Rockwell facility
  • Experience in global multicultural business

Work Rights

Not specified

Tailored Resume

Cover Letter