Customer Service Agent

Jet Aviation

Milwaukee, WI, US
Base: $19.00 to $21.00 hourly; bonus: up to 5% per...
On-site
Valid driver's license required
Flexible schedule availability
High school diploma or ged
Jet Aviation is seeking a Customer Service Agent in Milwaukee, WI, to provide exceptional service to passengers and crew at its Fixed-Based Operator (FBO). The ideal candidate will thrive in a dynamic environment, showcasing strong customer service skills and a willingness to work flexible hours

Job Summary

  • You will serve as the friendly face for passengers and crew, ensuring seamless experiences from arrival to departure.
  • The role involves safely handling aircraft ground operations including fueling, towing, marshalling, and operating ground support equipment.
  • Employees receive a comprehensive benefit package including health insurance, a 401(k) match, and tuition reimbursement.

Matching Summary

Match Score: 85

Jet Aviation is seeking a Customer Service Agent in Milwaukee, WI, to provide exceptional service to passengers and crew at its Fixed-Based Operator (FBO). The ideal candidate will thrive in a dynamic environment, showcasing strong customer service skills and a willingness to work flexible hours.

Salary

Base: $19.00 to $21.00 hourly; Bonus: Up to 5% performance-based bonus; Benefits: Overtime pay, holiday pay, PTO, 401(k) match

Skills & Requirements

Must-have

  • Valid driver's license required
  • Flexible schedule availability
  • High school diploma or GED
  • Basic English communication skills
  • Ability to work outdoors in all weather

Nice-to-have

  • One year mechanical experience preferred
  • Direct line and ramp experience
  • Courteous and respectful attitude
  • Strong focus on quality and safety
  • Natural customer service orientation

Key Requirements

  • High School Diploma or GED
  • Valid driver's license
  • B1 level English proficiency
  • Willingness to work flexible hours

Work Rights

Not specified

Tailored Resume

Cover Letter