Audio Visual Support Technician

General Motors

Sunnyvale, CA, US
Fully remote
Virtual conferences and video streaming
Ms teams and video collaboration rooms
Brightcove and kaltura platforms
The position will be within General Motors Core IT business unit, based in Sunnyvale, CA, US, playing a key role in creating and supporting Enterprise Broadcast services

Job Summary

  • The position will be within General Motors Core IT business unit, based in Sunnyvale, CA, US, playing a key role in creating and supporting Enterprise Broadcast services.
  • The successful candidate must be able to drive improvement through quality initiatives, including metrics development, monitoring and corrective action for deficiencies.
  • Team members may operate in a small group per shift and will sustain the video services on a 24 x 7 basis.

Matching Summary

The position will be within General Motors Core IT business unit, based in Sunnyvale, CA, US, playing a key role in creating and supporting Enterprise Broadcast services.

Skills & Requirements

Must-have

  • Virtual Conferences and Video Streaming
  • MS Teams and Video Collaboration Rooms
  • Brightcove and Kaltura platforms
  • Broadcast event coordination
  • Remote collaboration and problem-solving
  • Customer service and communication skills

Nice-to-have

  • Handle stressful situations professionally
  • Creative problem resolution
  • Track industry trends and policies
  • Work flexible shift structures
  • 24 x 7 video services sustainment

Key Requirements

  • Bachelor's degree
  • 10 years of broadcast experience
  • Experience developing training materials
  • Experience with digital audio and video streaming
  • Experience in broadcast streaming and Virtual Conferencing
  • Experience managing complex events
  • Demonstrated customer advocate experience

Work Rights

Not specified

Tailored Resume

Cover Letter