Contact Centre Advisor

ARAG UK Group

Bristol, United Kingdom
On-site
Telephone-based role
Empathy and professionalism
First point of contact
ARAG UK Group is seeking a Contact Centre Advisor to join their customer-focused team in Bristol, UK. This role involves managing calls and emails from policyholders and business partners, providing essential support in legal services and claims, and offers a structured training program for career development

Job Summary

  • This role serves as the first point of contact for policyholders and business partners, managing calls and emails with empathy.
  • The position involves working closely with claims, law, and legal advice teams to support positive customer outcomes.
  • Employees receive a structured training programme with ongoing coaching to build a long-term career within ARAG.

Matching Summary

Match Score: 85

ARAG UK Group is seeking a Contact Centre Advisor to join their customer-focused team in Bristol, UK. This role involves managing calls and emails from policyholders and business partners, providing essential support in legal services and claims, and offers a structured training program for career development.

Skills & Requirements

Must-have

  • Telephone-based role
  • Empathy and professionalism
  • First point of contact

Nice-to-have

  • Enjoys helping people
  • Takes pride in service
  • Keen to develop skills

Work Rights

Not specified

Tailored Resume

Cover Letter