Lloyds Banking Group - Customer Support - Saltcoats

Lloyds Banking Group

Saltcoats, , UK
Base: £20,960 increasing to £21,560 after 6 months...
Part-time branch-based role
Flexible working hours
Customer service experience
You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance and practical support

Job Summary

  • You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance and practical support.
  • We offer a wide-ranging benefits package including a generous pension contribution, annual performance-related bonus, private medical benefits, share schemes, and wellbeing initiatives.
  • Our ambition is to be the leading UK business for diversity, equity and inclusion, creating an environment where everyone can thrive, learn and develop.

Matching Summary

You’ll start your journey in one of our branches, providing face‑to‑face support to customers and helping them through important moments with reassurance and practical support.

Salary

Base: £20,960 increasing to £21,560 after 6 months; Bonus/Equity: Annual performance-related bonus; Benefits: Pension up to 15%, private medical, share schemes, holiday entitlement

Skills & Requirements

Must-have

  • Part-time branch-based role
  • Flexible working hours
  • Customer service experience
  • Support digital banking usage
  • Empathy and adaptability
  • Collaborative team player

Nice-to-have

  • Calm under pressure
  • Passion for helping customers
  • Commitment to customer satisfaction
  • Career progression opportunities
  • Diversity and inclusion focus

Key Requirements

  • Minimum 12 months customer service experience
  • Part-time availability including Saturdays
  • No previous financial services experience required

Work Rights

Not specified

Tailored Resume

Cover Letter