Lead Customer Service Representative

AmeriVet

Base: $19.00-$27.00ph; bonus/equity: not specified...
Customer service experience
Leadership and supervisory skills
Veterinary software systems experience
At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with mentorship and resources

Job Summary

  • At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with mentorship and resources.
  • The role involves supervising and mentoring CSR team members, promoting a culture of collaboration, and ensuring smooth front desk and administrative operations.
  • AmeriVet offers competitive pay, performance bonuses, 401(k) matching, health benefits, generous paid time off, and a supportive environment focused on employee well-being.

Matching Summary

At AmeriVet, your work helps deliver essential high-quality care for pets and families while supporting your career growth with mentorship and resources.

Salary

Base: $19.00-$27.00/hr; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, mental health resources, 401(k) matching, student loan assistance

Skills & Requirements

Must-have

  • Customer service experience
  • Leadership and supervisory skills
  • Veterinary software systems experience
  • Strong organizational skills
  • Compassionate client service
  • Fast-paced team environment

Nice-to-have

  • Mentorship and career growth
  • Collaborative and supportive culture
  • Problem-solving skills
  • Professionalism and communication
  • Ability to handle multiple tasks

Key Requirements

  • 2+ years customer service experience
  • Leadership or supervisory experience preferred
  • Experience with veterinary software preferred
  • Ability to lift up to 40 pounds
  • Strong communication skills

Work Rights

Not specified

Tailored Resume

Cover Letter