Client Service Representative

CIBC

Stouffville, , Canada
Client account management
Financial services product knowledge
Client issue resolution
As a Client Service Representative at CIBC, you will work in a fast-paced banking center helping clients with their day-to-day banking needs and connecting them with the right team members to reach their financial goals

Job Summary

  • As a Client Service Representative at CIBC, you will work in a fast-paced banking center helping clients with their day-to-day banking needs and connecting them with the right team members to reach their financial goals.
  • CIBC offers a competitive compensation package, wellbeing support, employee and family assistance programs, and a social recognition program called MomentMakers to recognize employees in meaningful ways.
  • The company is committed to creating an inclusive environment and provides an accessible candidate experience, encouraging applicants with a wide range of abilities.

Matching Summary

As a Client Service Representative at CIBC, you will work in a fast-paced banking center helping clients with their day-to-day banking needs and connecting them with the right team members to reach their financial goals.

Skills & Requirements

Must-have

  • Client account management
  • Financial services product knowledge
  • Client issue resolution
  • Transaction services
  • Flexible work hours including evenings and weekends
  • On-site full-time work
  • Digital literacy with mobile banking applications

Nice-to-have

  • Goal oriented
  • Strong interpersonal communication
  • Empathy and client engagement
  • Passion for learning
  • Respect and authenticity
  • Teamwork and accountability
  • Curiosity and continuous growth

Key Requirements

  • Legally eligible to work in Canada
  • Flexible to work multiple banking centers within reasonable travel distance
  • Availability to work evenings and weekends
  • Full-time on-site presence

Work Rights

Legally eligible to work in Canada

Tailored Resume

Cover Letter