Doradca / Doradczyni Ds. Obsługi Klienta Z Językiem Niemieckim

Capita

Kraków, Poland
Base: 9,000–9,500 pln brutto; bonus: performance-b...
German language proficiency minimum b2 level
Strong organizational and communication skills
Proficiency in ms office package
The role involves supporting clients through various communication channels by analyzing inquiries and resolving problems

Job Summary

  • The role involves supporting clients through various communication channels by analyzing inquiries and resolving problems.
  • Candidates will receive competitive compensation ranging from 9000 to 9500 PLN gross plus performance bonuses along with health insurance.
  • The position offers a hybrid work model allowing 2 days of remote work after the probation period.

Matching Summary

The role involves supporting clients through various communication channels by analyzing inquiries and resolving problems.

Salary

Base: 9000–9500 PLN brutto; Bonus: Performance-based premium included; Benefits: LuxMed private health insurance, Generali group insurance, Multisport/MultiKafeteria

Skills & Requirements

Must-have

  • German language proficiency minimum B2 level
  • Strong organizational and communication skills
  • Proficiency in MS Office package
  • Availability for two-shift system between 8:00 and 22:00
  • Willingness to work 5 days a week including weekends

Nice-to-have

  • Motivated and customer-oriented mindset
  • Experience with administrative and technical issues
  • Ability to work in a hybrid model environment
  • Interest in international multicultural cooperation

Key Requirements

  • German language at B2 level or higher
  • Full-time availability required
  • No specific degree mentioned but experience implied

Work Rights

Not specified

Tailored Resume

Cover Letter