AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experience by managing appointments, processing patient information, and ensuring effective communication between clients and medical teams. The ideal candidate should possess strong communication skills, prior customer service experience, and the ability to work in a fast-paced environment
Job Summary
The Client Service Representative serves as the vital first and last point of contact to deliver an exceptional client experience.
AmeriVet offers tailored development programs, mentorship, and competitive pay including 401(k) matching and student loan assistance.
Team members are empowered with resources to thrive in a supportive environment that values their unique skills and passion.
Matching Summary
Match Score: 85
AmeriVet is seeking a Customer Service Representative/Veterinary Receptionist to enhance client experience by managing appointments, processing patient information, and ensuring effective communication between clients and medical teams. The ideal candidate should possess strong communication skills, prior customer service experience, and the ability to work in a fast-paced environment.
Salary
Competitive pay; Performance bonuses available; Not specified
Skills & Requirements
Must-have
Answer calls and emails promptly
Schedule appointments based on availability
Update client and patient records accurately
Process billing transactions and payments
Demonstrate empathy with upset clients
Nice-to-have
Prior customer service experience preferred
Experience in veterinary or healthcare setting
Strong organizational skills for busy periods
Ability to lift up to 40 pounds
Proficiency with scheduling software
Key Requirements
High school diploma or equivalent work experience required