Client Relationship Manager M/w/d

Dogpawz

High level of customer service
Problem resolution skills
Service management experience
The role involves providing a dedicated central point of contact for service management and problem resolution

Job Summary

  • The role involves providing a dedicated central point of contact for service management and problem resolution.
  • You will develop excellent working relationships with customers to influence service performance and encourage new business.
  • The position requires managing customer service agents and ensuring compliance with day-to-day activities.

Matching Summary

The role involves providing a dedicated central point of contact for service management and problem resolution.

Skills & Requirements

Must-have

  • high level of customer service
  • problem resolution skills
  • service management experience

Nice-to-have

  • excellent communication skills
  • cross-functional collaboration
  • commercial awareness

Key Requirements

  • experience in customer service
  • ability to manage complaints
  • mentoring experience

Work Rights

Not specified

Tailored Resume

Cover Letter