The Key Account Manager is accountable for the commercial and operational management of the Infant Personal Care, Body Wash and Feminine Care categories within the Coles account, as well as Kmart
Job Summary
The Key Account Manager is accountable for the commercial and operational management of the Infant Personal Care, Body Wash and Feminine Care categories within the Coles account, as well as Kmart.
This role owns the day‑to‑day management of key customer relationships and is responsible for account planning, promotional execution, category performance analysis, trade spend management, and leading category reviews for the portfolio.
Working collaboratively with cross‑functional teams across Category, Marketing, Supply Chain and Finance, the Key Account Manager brings compelling category and shopper insights to the customer.
Matching Summary
The Key Account Manager is accountable for the commercial and operational management of the Infant Personal Care, Body Wash and Feminine Care categories within the Coles account, as well as Kmart.
Skills & Requirements
Must-have
Commercial and operational management
Deliver physical availability
Achieve financial targets
Customer relationship management
Category performance analysis
Trade spend management
Joint Business Plans
Nice-to-have
Insights, innovation and committed to delivering the best products
Empowerment to impact millions of people
Culture where every voice matters
Key Requirements
3+ years experience in FMCG account management
Experience with Coles and/or Kmart highly desired
Strong Analytic Skills
Solid understanding of category management & shopper principles
Strong financial literacy
Intermediate level in Excel & PowerPoint
Strong presentation, negotiation and selling skills