Fraud Investigator

Robinhood Markets Inc

Chicago, IL, United States
Base: $28-$33 usdph (zone 2); bonus/equity: eligib...
On-site
2+ years experience in fraud investigations
Knowledge of account takeovers and identity theft
Experience with cryptocurrency payment vehicles
The Fraud Investigator is responsible for reviewing fraud alerts, determining fraud or no fraud utilizing tools and investigative skills, and helping identify emerging fraud trends through data analysis

Job Summary

  • The Fraud Investigator is responsible for reviewing fraud alerts, determining fraud or no fraud utilizing tools and investigative skills, and helping identify emerging fraud trends through data analysis.
  • This role requires conducting in-depth investigations on accounts flagged for fraud across various payment vehicles, including cryptocurrency, and placing outbound calls to customers using strategic interview techniques.
  • Robinhood offers performance-driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and best-in-class benefits including 100% paid health insurance for employees.

Matching Summary

The Fraud Investigator is responsible for reviewing fraud alerts, determining fraud or no fraud utilizing tools and investigative skills, and helping identify emerging fraud trends through data analysis.

Salary

Base: $28-$33 USD/hour (Zone 2); Bonus/Equity: Eligible for bonus opportunities + equity; Benefits: 100% paid health insurance, 401(k) matching, lifestyle wallet

Skills & Requirements

Must-have

  • 2+ years experience in fraud investigations
  • Knowledge of Account Takeovers and Identity Theft
  • Experience with cryptocurrency payment vehicles
  • Strategic interview techniques for outbound calls
  • Pattern detection for proactive fraud identification

Nice-to-have

  • Ability to think outside-the-box
  • Strong interpersonal skills
  • Experience working with cross-functional teams
  • Fast-paced environment adaptability
  • Keen attention to detail

Key Requirements

  • 2+ years experience in fraud investigations
  • In-person attendance at least 3 days per week
  • Knowledge of Money Movement Fraud activities

Work Rights

Not specified

Tailored Resume

Cover Letter