The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures
Job Summary
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.
Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries.
Committed to fostering a workplace culture that values diversity and inclusion, Service Stream actively promotes the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.
Matching Summary
The key objective of this position is to monitor and manage administration activities of inbound works and supporting data to effectively and efficiently deliver to the Contract KPIs and Internal measures.
Skills & Requirements
Must-have
Monitor and manage administration activities
End-to-end job management
Track job completion and action referrals
Maintain productivity monitoring records
Intermediate-Advanced Microsoft Office Suite
Nice-to-have
Excellent problem-solving abilities
Strong attention to detail
Ability to work under pressure
Self-starter with minimal supervision
Professional, friendly and enthusiastic manner
Key Requirements
Previous experience in a customer service environment
Previous data entry experience
Exceptional organisational and time management skills
Strong written and verbal communication skills
Ability to multitask and prioritise tasks effectively