Public Safety Telecommunicator

Lehigh Valley Health Network

Allentown, PA, US
Onsite
Emergency dispatch experience required
Cad system data entry proficiency
Radio communication monitoring skills
The role involves receiving, prioritizing, and dispatching emergency and non-emergency calls for security and critical care transport services

Job Summary

  • The role involves receiving, prioritizing, and dispatching emergency and non-emergency calls for security and critical care transport services.
  • Candidates must communicate effectively with callers and local emergency personnel to coordinate responses and relay critical information.
  • Lehigh Valley Health Network is a nationally recognized organization ranked among the Best Hospitals for 23 consecutive years.

Matching Summary

The role involves receiving, prioritizing, and dispatching emergency and non-emergency calls for security and critical care transport services.

Skills & Requirements

Must-have

  • Emergency dispatch experience required
  • CAD system data entry proficiency
  • Radio communication monitoring skills
  • Rapid reaction to emergency situations
  • Microsoft Office Word and Outlook usage

Nice-to-have

  • Teamwork and compassion focus
  • Forward-thinking organizational culture
  • Recommendations for operational improvements
  • Effective cross-agency communication
  • Commitment to patient safety excellence

Key Requirements

  • High School Diploma or GED
  • 3 years in emergency dispatch or EMS
  • American Heart Association Basic Life Support certification within 90 days
  • Public Safety Telecommunicator Certification APCO within 90 days
  • EMD - Emergency Medical Dispatcher certification within 90 days

Work Rights

Not specified

Tailored Resume

Cover Letter