Support Engineer

SINGAPORE TELECOMMUNICATIONS LIMITED

Singapore, Singapore
Not specified (assumed to be hybrid based on industry standards).
2-4 years it infrastructure operations experience
Virtualization and private cloud technologies
Incident management and root cause analysis
Singapore Telecommunications Limited is seeking a Support Engineer with a strong background in IT infrastructure operations, particularly in cloud environments. The ideal candidate should possess hands-on experience with virtualization, incident management, and network infrastructure, as well as a commitment to maintaining security standards

Job Summary

  • The role involves deploying and managing Public Cloud, Private Cloud, On-premises, and Hybrid Cloud environments while implementing automation to streamline operations.
  • Candidates must proactively monitor infrastructure performance, manage incidents with root cause analysis, and ensure service continuity through robust backup and disaster recovery procedures.
  • The position requires adherence to strict security standards, participation in security audits, and providing 24x7 standby support as needed.

Matching Summary

Match Score: 85

Singapore Telecommunications Limited is seeking a Support Engineer with a strong background in IT infrastructure operations, particularly in cloud environments. The ideal candidate should possess hands-on experience with virtualization, incident management, and network infrastructure, as well as a commitment to maintaining security standards.

Skills & Requirements

Must-have

  • 2-4 years IT infrastructure operations experience
  • Virtualization and private cloud technologies
  • Incident management and root cause analysis
  • VMware vSphere, vCenter, vSAN, NSX-T administration
  • Microsoft Hyper-V host configuration and clustering
  • Cisco networking LAN WAN data centre troubleshooting
  • Enterprise storage SAN NAS backup disaster recovery

Nice-to-have

  • Public cloud platform deployment experience
  • Software-defined storage optimization skills
  • System hardening and security audit support
  • Capacity planning and performance monitoring
  • Automation for provisioning processes
  • Disaster recovery planning expertise

Key Requirements

  • Diploma or bachelor's degree in Computer Science or related field
  • Minimum 2-4 years of hands-on IT infrastructure experience
  • Experience with Microsoft Windows Server Active Directory DNS DHCP
  • Knowledge of enterprise network routing switching and data centre traffic

Work Rights

Not specified

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