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AIG Seguros Mexico is seeking a Counter Analyst to support client requests for insurance issuance and quotations, ensuring compliance with established policies. The ideal candidate will possess strong analytical, communication, and organizational skills to manage client interactions and workload efficiently.
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Job Summary
The Counter Analyst function serves as the primary filter for client requests regarding issuance and quotation procedures.
Employees are expected to process an average of 900 requests per month while strictly adhering to established policies.
AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development.
Matching Summary
Match Score: 75
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AIG Seguros Mexico is seeking a Counter Analyst to support client requests for insurance issuance and quotations, ensuring compliance with established policies. The ideal candidate will possess strong analytical, communication, and organizational skills to manage client interactions and workload efficiently.
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Skills & Requirements
Must-have
Analyze issuance and quotation requests
Comply with company policies and procedures
Manage high volume email workload (900/month)
Identify and report OFAC alerts
Maintain accurate system data and documentation
Nice-to-have
Empathy in customer service interactions
Effective complaint management skills
Ability to prioritize special business priorities
Strong collaboration with underwriting teams
Key Requirements
Ability to analyze data and make appropriate decisions
Excellent written and verbal communication skills
Proficiency in Microsoft Office tools including Outlook and Excel