Director Of Product Management - Customer Experience

The Coca-Cola Company

Atlanta, GA, United States
Base: $217,400 - $245,300; bonus/equity: annual in...
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Customer experience product leadership
Define product vision and strategy
Lead cross-functional product teams
** The Coca-Cola Company is seeking a Director of Product Management for Customer Experience, based in Atlanta, GA, with a hybrid work schedule. This leadership role involves developing products that enhance customer interactions and drive business growth by leveraging insights and operational support. **

Job Summary

  • This role defines the long-term vision and strategy for how products can improve the customer experience while helping our customers run and grow their business.
  • You will work closely with commercial, service, and operational leaders to identify the most important problems to solve, while leading product teams focused on delivering measurable outcomes for customers and the business.
  • Develop and coach a team of product managers, raising the standard of product thinking, customer understanding, and decision-making across teams.

Matching Summary

Match Score: 75

** The Coca-Cola Company is seeking a Director of Product Management for Customer Experience, based in Atlanta, GA, with a hybrid work schedule. This leadership role involves developing products that enhance customer interactions and drive business growth by leveraging insights and operational support. **

Salary

Base: $217,400 - $245,300; Bonus/Equity: Annual Incentive 50%, Long-term Incentive 20%; Benefits: Full range of medical, financial, and/or other benefits

Skills & Requirements

Must-have

  • Customer Experience product leadership
  • Define product vision and strategy
  • Lead cross-functional product teams
  • Develop and coach product managers
  • Customer Growth and Insights products
  • Customer Engagement and Experience products
  • Service and Operational Experience products

Nice-to-have

  • Growth mindset and continuous learning
  • Curious, empowered, inclusive, and agile
  • Interest in emerging technologies like AI

Key Requirements

  • 10+ years of experience in product management
  • Track record of leading teams
  • Bachelor's degree required
  • Must be based in Atlanta, GA

Work Rights

Must be authorized to work in the United States

Tailored Resume

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