Customer Service Representative - Claremont (30.15 Hour/week)

369

Claremont, Australia
Meaningful customer conversations
In-branch technology assistance
Transactional needs assessment
In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with

Job Summary

  • In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.
  • Your understanding of your customers and the Bank’s offerings means you always know the right specialist to refer customers to for their more complex needs.
  • We’re interested in hearing from people who Have the ability to ask the right questions and find the right solutions, to act with integrity and place the customer at the centre of everything you do.

Matching Summary

In this role you will work collaboratively with your Branch Manager and colleagues to deliver outstanding outcomes for every customer you deal with.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • in-branch technology assistance
  • transactional needs assessment
  • financial health checks
  • loan and credit card applications
  • customer feedback capture

Nice-to-have

  • passion for service excellence
  • holistic customer solutions
  • community event participation
  • team wellbeing advocacy

Key Requirements

  • 30.15 hours per week
  • Predetermined roster availability

Work Rights

Not specified

Tailored Resume

Cover Letter