Loan Support Specialist

United Consumer Financial Services

Westlake, OH, United States
Part-time, onsite
Review and understand credit reports
Make accurate lending decisions
Spot and address potential fraud
United Consumer Financial Services is seeking a Loan Support Specialist to evaluate consumer retail installment applications while ensuring compliance with company standards and risk guidelines. The position requires strong customer service skills and the ability to manage complex challenges in a fast-paced environment

Job Summary

  • The role involves maintaining company standards and utilizing proper risk guidelines in the evaluation of consumer retail installment applications.
  • Employees are expected to spot and address potential fraud or inconsistencies in application information while ensuring a great customer service experience.
  • This is a part-time position that may require working overtime, night-time, and weekend hours as job duties demand.

Matching Summary

Match Score: 75

United Consumer Financial Services is seeking a Loan Support Specialist to evaluate consumer retail installment applications while ensuring compliance with company standards and risk guidelines. The position requires strong customer service skills and the ability to manage complex challenges in a fast-paced environment.

Skills & Requirements

Must-have

  • Review and understand credit reports
  • Make accurate lending decisions
  • Spot and address potential fraud
  • Proficiency with Microsoft Office Suite
  • Work autonomously in fast-paced environment

Nice-to-have

  • Prior customer service experience
  • Call-center experience helpful
  • Excellent written and verbal communication skills
  • Ability to multi-task and detail oriented
  • Peer leadership and mentorship capabilities

Key Requirements

  • High school diploma or equivalent required
  • Bachelor's Degree in Business, Finance or related field a plus
  • Previous consumer lending experience preferred but not required

Work Rights

Not specified

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