Support Technician

Universal Music

Nashville, TN, United States
$58,718 - $70,000; bonus/equity: not specified; be...
Hybrid
Technical support for hardware and software
Experience with windows and mac systems
Video conferencing setup and support
The objective of this role is to provide professional and timely support for a wide range of Technology, software, and conference systems within a global organization

Job Summary

  • The objective of this role is to provide professional and timely support for a wide range of Technology, software, and conference systems within a global organization.
  • The service provided is high visibility front line and remote support end user support at our offices or via hybrid working.
  • Join an entrepreneurial, global organization where authenticity, boldness, creativity, connection, drive, and insight aren’t just values—they’re how we work every day.

Matching Summary

The objective of this role is to provide professional and timely support for a wide range of Technology, software, and conference systems within a global organization.

Salary

$58,718 - $70,000; Bonus/Equity: Not specified; Benefits: Comprehensive medical, dental, and vision coverage

Skills & Requirements

Must-have

  • Technical support for hardware and software
  • Experience with Windows and Mac systems
  • Video conferencing setup and support

Nice-to-have

  • Strong interpersonal and communication skills
  • Ability to work cross-functionally
  • Passion for technology and service

Key Requirements

  • Minimum 2 years' experience in IT support
  • Familiarity with Microsoft Active Directory/O365
  • Experience supporting Apple hardware and software

Work Rights

Not specified

Tailored Resume

Cover Letter