Customer Success And Value Engineering

Broadcom

Atlanta, GA, United States
Base: $106,800 - $171,000; bonus/equity: eligible ...
Customer success and value engineering
Platform adoption and consumption
Executive-level communication
Customer Success Engineers are senior, customer-facing advisors responsible for driving sustained adoption, consumption, and value realization of Tanzu solutions across strategic enterprise accounts

Job Summary

  • Customer Success Engineers are senior, customer-facing advisors responsible for driving sustained adoption, consumption, and value realization of Tanzu solutions across strategic enterprise accounts.
  • The role involves partnering closely with customers, Sales, Services, and Product teams to define adoption strategies, codify success metrics, influence executive stakeholders, and scale best practices.
  • Broadcom offers a competitive and comprehensive benefits package including medical, dental, vision, 401(K) with company matching, Employee Stock Purchase Program, paid holidays, sick leave, and vacation time.

Matching Summary

Customer Success Engineers are senior, customer-facing advisors responsible for driving sustained adoption, consumption, and value realization of Tanzu solutions across strategic enterprise accounts.

Salary

Base: $106,800 - $171,000; Bonus/Equity: Eligible for discretionary annual bonus and equity awards; Benefits: Comprehensive medical, dental, vision, 401(K), ESPP, paid leave

Skills & Requirements

Must-have

  • Customer Success and Value Engineering
  • Platform Adoption and Consumption
  • Executive-level Communication
  • Adoption KPIs and Account Health Metrics
  • Cross-Functional Collaboration
  • Cloud-native Environments

Nice-to-have

  • Experience with Tanzu Platform and Data
  • Application Modernization Strategy
  • Agile and Cloud-native Operating Models
  • Regulated Industries Familiarity
  • GenAI-enabled Application Use Cases

Key Requirements

  • BA/BS with 12+ years industry experience
  • 10+ years in Customer Success or related roles
  • Proven adoption of modern application platforms
  • Strong consultative and stakeholder management skills
  • Ability to operate in complex cloud-native environments

Work Rights

Not specified

Tailored Resume

Cover Letter