Client Partner

SmartCare

Anaheim, California, US
Pyy range: $28-32hr; bonus/equity: not specified; ...
Not specified (but likely in-office due to primary responsibilities listed)
1+ year customer service experience
Google and microsoft office suite proficiency
Valid driver's license
SmartCare is seeking a Client Partner for their Anaheim office, responsible for managing client relationships, ensuring service delivery, and promoting client satisfaction. The role requires strong communication and organizational skills, as well as a minimum of one year of customer service experience

Job Summary

  • The Client Partner serves as the primary point of contact for assigned clients, managing day-to-day communication and support.
  • This role requires coordinating with internal teams to ensure services are delivered on time while identifying opportunities for upselling existing accounts.
  • Candidates must be willing to work rotating shifts, weekends, holidays, and overtime, including standby and on-call duties requiring a one-hour response time.

Matching Summary

Match Score: 75

SmartCare is seeking a Client Partner for their Anaheim office, responsible for managing client relationships, ensuring service delivery, and promoting client satisfaction. The role requires strong communication and organizational skills, as well as a minimum of one year of customer service experience.

Salary

Pay Range: $28-32Hr; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • 1+ year customer service experience
  • Google and Microsoft Office Suite proficiency
  • Valid driver's license
  • Ability to lift 50-60 pounds
  • Pass background checks and drug screening
  • Willingness for rotating shifts and on-call duty

Nice-to-have

  • Strong leadership and team motivation skills
  • Strategic thinking and proactive problem solving
  • Experience with cross-functional collaboration
  • Ability to work independently and manage multiple responsibilities

Key Requirements

  • High School diploma
  • 1+ year of Customer Service experience
  • Valid driver's license
  • Pass background checks and initial drug screening

Work Rights

Not specified

Tailored Resume

Cover Letter