Integer is seeking a Customer Operations Manager to lead and advocate for customer needs within their site operations, emphasizing collaboration and innovative solutions. The ideal candidate will have over seven years of experience in the medical device industry, strong customer relationship skills, and the ability to drive operational excellence
Job Summary
The primary purpose of this position is to provide leadership, direction, and solution-oriented thinking to the Site Leadership Team while ensuring advocacy for the customer.
This role serves as the voice of the customer during production meetings and partners with Sales to meet customer requirements and grow sales.
The manager will develop the unconstrained unit forecast for the S&OP process and ensure adherence to all ISO Certification and FDA regulatory requirements.
Matching Summary
Match Score: 85
Integer is seeking a Customer Operations Manager to lead and advocate for customer needs within their site operations, emphasizing collaboration and innovative solutions. The ideal candidate will have over seven years of experience in the medical device industry, strong customer relationship skills, and the ability to drive operational excellence.
Skills & Requirements
Must-have
7+ years medical device experience
Bachelor's degree in business
ISO certification adherence
FDA regulations compliance
S&OP forecasting process
Nice-to-have
Strong customer advocacy skills
Cross-functional collaboration ability
Process improvement mindset
Exceptional communication skills
Strategic relationship building
Key Requirements
Minimum 7 years experience in medical device field