NavVis is seeking a Customer Success Manager to enhance client relationships and ensure the successful integration of their products in the community segment. The ideal candidate will have a consultative mindset, driving customer success through proactive engagement and support
Job Summary
Set clients up for success from the start by guiding them through initial projects and answering questions.
Help clients do more with what they have by acting as a hands-on advisor and guiding workflows.
Keep the relationship warm and the contract secure by checking in proactively and flagging risks early.
Matching Summary
Match Score: 75
NavVis is seeking a Customer Success Manager to enhance client relationships and ensure the successful integration of their products in the community segment. The ideal candidate will have a consultative mindset, driving customer success through proactive engagement and support.
Skills & Requirements
Must-have
Client relationship building
Problem-solving
Customer onboarding
Workflow guidance
Best practice sharing
Proactive client check-ins
Nice-to-have
Consultative approach
Hands-on advisory
Identifying growth opportunities
Key Requirements
3-5 years of professional experience
Customer Success experience
Geosystems, surveying, or laser scanning industry background