עובד/ת זמני/ת במדור שירות ומידע ביחידה לפניות הציבור, בחטיבת הפיקוח על הבנקים

boi

On-site
Responding to public inquiries
Handling diverse banking topics
Excellent hebrew communication skills
Investigate public inquiries regarding their dealings with banks and credit card companies, focusing on banking consumer issues

Job Summary

  • Investigate public inquiries regarding their dealings with banks and credit card companies, focusing on banking consumer issues.
  • Provide telephone support for a variety of banking-related public inquiries and manage incoming requests through the unit's CRM system.
  • This is a temporary position for six months with the possibility of extension.

Matching Summary

Investigate public inquiries regarding their dealings with banks and credit card companies, focusing on banking consumer issues.

Skills & Requirements

Must-have

  • responding to public inquiries
  • handling diverse banking topics
  • excellent Hebrew communication skills
  • computer proficiency
  • good English skills

Nice-to-have

  • high service awareness
  • independent and team work
  • identifying and correcting system flaws

Key Requirements

  • First degree (Bachelor's) - advantage
  • Temporary employment for six months with option to extend
  • Employment based on a special contract for temporary employees, for a maximum period of up to 5 years

Work Rights

Not specified

Tailored Resume

Cover Letter