Senior Account Manager- G&a/sgo - Facts - Nbs

Nelnetbank

Remote
Base: $50,000 - $53,000; bonus/equity: performance...
Remote
Grant & aid solution expertise
Client relationship management
Product implementation leadership
Nelnet Business Services is seeking a Senior Account Manager for their FACTS Grant & Aid solution, focusing on client implementation and account management for Scholarship Granting Organizations. The ideal candidate should possess strong customer service skills, technical proficiency in Microsoft Excel, and experience in account management

Job Summary

  • The Senior Account Manager is responsible for end-to-end implementation and account management for Scholarship Granting Organizations and other groups using our Grant & Aid solution.
  • This role provides a high level of client support, specialized process management, and expertise in driving product utilization and business retention.
  • The company offers a comprehensive benefits package including medical, dental, vision, 401K, and generous earned time off.

Matching Summary

Match Score: 85

Nelnet Business Services is seeking a Senior Account Manager for their FACTS Grant & Aid solution, focusing on client implementation and account management for Scholarship Granting Organizations. The ideal candidate should possess strong customer service skills, technical proficiency in Microsoft Excel, and experience in account management.

Salary

Base: $50,000 - $53,000; Bonus/Equity: Performance-based incentive pay; Benefits: Medical, dental, vision, 401K, PTO, etc.

Skills & Requirements

Must-have

  • Grant & Aid solution expertise
  • Client relationship management
  • Product implementation leadership
  • Data analysis and reporting
  • Microsoft Excel proficiency

Nice-to-have

  • AI tools for workflow optimization
  • Understanding of tax laws
  • Cross-departmental collaboration

Key Requirements

  • Bachelor's degree or equivalent experience
  • Minimum two years customer service/account management
  • Advanced Microsoft Excel skills
  • Proficiency in Microsoft Office suite
  • Experience with integrated AI tools

Work Rights

Not specified

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