Customer Engagment Project Lead Junior (h/f)

AstraZeneca

La Defense, France
Omnichannel customer engagement
Digital health initiatives
Project execution and delivery
Contribute to the industrialization and excellence of customer engagement for all brands within IBEX France, ensuring quality interactions with healthcare professionals

Job Summary

  • Contribute to the industrialization and excellence of customer engagement for all brands within IBEX France, ensuring quality interactions with healthcare professionals.
  • Execute defined workstreams, manage project timelines and budgets, ensure channel governance and basic compliance, and coordinate stakeholders for global initiative deployment.
  • Develop operational KPIs and dashboards, measure performance, contribute to pilot projects, and manage risks and security checklists for engagement initiatives.

Matching Summary

Contribute to the industrialization and excellence of customer engagement for all brands within IBEX France, ensuring quality interactions with healthcare professionals.

Skills & Requirements

Must-have

  • Omnichannel customer engagement
  • Digital health initiatives
  • Project execution and delivery
  • Data quality and protection
  • Regulatory compliance (ANSM/HAS/CNIL)

Nice-to-have

  • Cross-functional collaboration
  • Problem-solving skills
  • Adaptability and feedback incorporation

Key Requirements

  • Bac+5 degree in relevant field
  • 2-5 years of experience
  • Excellent written and oral English

Work Rights

Not specified

Tailored Resume

Cover Letter