Líder De Operación Open Smartflex (osf)

Accenture Australia

Not specified
Open smartflex (osf) experience
Application support leadership
Incident and problem management
Accenture Australia is seeking a Líder de Operación Open Smartflex (OSF) to lead application support operations, ensuring service continuity and quality compliance. The ideal candidate should possess substantial experience with Open SmartFlex, incident management, and software lifecycle knowledge

Job Summary

  • The role involves leading the operation and support of the Open SmartFlex application while ensuring high service quality.
  • Candidates must manage complex incidents and problems to guarantee continuity of service and adherence to SLAs.
  • Accenture offers a challenging career with continuous learning opportunities within a global network of exceptional professionals.

Matching Summary

Match Score: 85

Accenture Australia is seeking a Líder de Operación Open Smartflex (OSF) to lead application support operations, ensuring service continuity and quality compliance. The ideal candidate should possess substantial experience with Open SmartFlex, incident management, and software lifecycle knowledge.

Skills & Requirements

Must-have

  • Open SmartFlex (OSF) experience
  • Application support leadership
  • Incident and problem management
  • SLA compliance and monitoring
  • Provider management for Level 3 support

Nice-to-have

  • COBIT framework knowledge
  • ITIL framework knowledge
  • Cloud services knowledge
  • Database and OS knowledge
  • Proactive and innovative mindset

Key Requirements

  • Solid experience in Open SmartFlex functional or technical level
  • Experience leading application support teams
  • Knowledge of software lifecycle
  • Experience managing support providers

Work Rights

Not specified

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