This role drives the strategy and operations for Lilly's enterprise-wide AI-powered support products and agentic experiences
Job Summary
This role drives the strategy and operations for Lilly's enterprise-wide AI-powered support products and agentic experiences.
The successful candidate will own the product roadmap, consolidate disparate chatbot platforms, and build a team of AI agents to automate workflows.
Lilly offers a comprehensive benefit program including medical, dental, vision, 401(k), pension, and wellness benefits alongside a competitive salary range.
Matching Summary
This role drives the strategy and operations for Lilly's enterprise-wide AI-powered support products and agentic experiences.
Salary
Base: $141,000 - $224,400; Bonus/Equity: Eligible for company bonus based on performance; Benefits: Comprehensive program including 401(k), pension, medical, dental, vision, and wellness benefits
Skills & Requirements
Must-have
10 years software engineering experience
5+ years leading cross-functional programs
2+ years chatbot or agentic AI experience
Deep knowledge of SDLC and Agile frameworks
Experience managing distributed teams
Nice-to-have
Master's degree in CS or AI/ML
Experience with RAG architectures and prompt engineering
Background in biopharma or healthcare industry
Proficiency in Python or Golang programming
Strong bias toward action in ambiguous environments
Key Requirements
Bachelor's degree in Computer Science or related field
10 years total experience in software engineering or technical program management
5+ years managing geographically distributed teams
2+ years specific experience with chatbot platforms or enterprise conversational AI