Front Desk Host/night Audit Relief

Epicurean Atlanta

Dania Beach, FL, United States
Excellent customer service skills
Excellent verbal and written communication
Ability to use technology devices
Front Desk Host is responsible for providing a unique check-in experience and personalized guest service using advanced technology

Job Summary

  • Front Desk Host is responsible for providing a unique check-in experience and personalized guest service using advanced technology.
  • The role involves interacting with guests, assisting with luggage, providing local information, and ensuring confidentiality throughout the guest stay.
  • Mainsail is an Equal Opportunity Employer committed to non-discrimination and maintaining high performance scores on guest satisfaction surveys.

Matching Summary

Front Desk Host is responsible for providing a unique check-in experience and personalized guest service using advanced technology.

Skills & Requirements

Must-have

  • Excellent customer service skills
  • Excellent verbal and written communication
  • Ability to use technology devices
  • Maintain guest confidentiality
  • Assist guests with luggage
  • Provide room quotes and upsell
  • Coordinate between housekeeping and front desk

Nice-to-have

  • Enthusiastic and energetic personality
  • Ability to handle stressful situations
  • Ability to work independently
  • Ability to manage differing personalities
  • Attention to nonverbal guest cues
  • Knowledge of local shopping and dining

Key Requirements

  • High School diploma or higher
  • Previous hospitality experience preferred
  • Ability to lift and pull 40 lbs
  • Ability to sit or stand for extended periods
  • Ability to communicate clearly
  • Ability to work long hours as needed

Work Rights

Not specified

Tailored Resume

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