It System Analyst

D&D Insurance Agency Inc

Urbandale, IA, US
Fully remote
Bachelor's degree in it or computer science
0-2 years experience in system support
Strong written and verbal communication skills
D&D Insurance Agency Inc is seeking an IT System Analyst to provide real-time support for customers, focusing on onboarding and ensuring system effectiveness. The role requires a bachelor’s degree in a related field and offers a full-time opportunity within a supportive, growth-oriented culture

Job Summary

  • The role involves utilizing current systems to solve customer problems in real time while coordinating with stakeholders for new customer onboarding.
  • As a system Subject Matter Expert, the incumbent acts as the first line of contact for user questions, access setup, and troubleshooting.
  • Integrity is a hyper-growth insurance distributor offering a family-like environment with competitive compensation and professional acceleration opportunities.

Matching Summary

Match Score: 75

D&D Insurance Agency Inc is seeking an IT System Analyst to provide real-time support for customers, focusing on onboarding and ensuring system effectiveness. The role requires a bachelor’s degree in a related field and offers a full-time opportunity within a supportive, growth-oriented culture.

Skills & Requirements

Must-have

  • Bachelor's degree in IT or Computer Science
  • 0-2 years experience in system support
  • Strong written and verbal communication skills

Nice-to-have

  • Passion for delivering exceptional customer experience
  • Ability to articulate technical solutions
  • Background in IT preferred

Key Requirements

  • Bachelors degree in Information Technology, Computer Science, or related field
  • 0-2 years of experience in System Support, Customer/User success, Account Manager or similar roles

Work Rights

Not specified

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