Service Advisor

Lithia Motors

Troy, MI, US
Not specified
Valid driver's license required
Acceptable driving record
Basic mechanical understanding of automobiles
Lithia Motors is seeking a Service Advisor for their Troy, MI dealership, focusing on customer satisfaction and effective communication between customers and technicians. The ideal candidate will have automotive service knowledge and a commitment to excellent customer service

Job Summary

  • The role serves as the primary communicator and liaison between customers and technicians to ensure service needs are met.
  • Responsibilities include developing cost estimates for materials, labor, and deductibles while administering manufacturer warranties.
  • The team is focused on earning customers for life by ensuring satisfied customers drive away with a smile.

Matching Summary

Match Score: 85

Lithia Motors is seeking a Service Advisor for their Troy, MI dealership, focusing on customer satisfaction and effective communication between customers and technicians. The ideal candidate will have automotive service knowledge and a commitment to excellent customer service.

Skills & Requirements

Must-have

  • Valid driver's license required
  • Acceptable driving record
  • Basic mechanical understanding of automobiles
  • Customer communication skills
  • Repair order writing experience

Nice-to-have

  • Previous Service Advisor experience preferred
  • Prior automotive technician background a plus
  • Team player focused on customer service
  • Ability to explain technical repairs to customers

Key Requirements

  • Valid driver's license in state of residence
  • Acceptable driving record
  • Previous Service Advisor experience (preferred)
  • Prior automotive technician experience (plus)

Work Rights

Not specified

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