This position will provide leadership to a recently transformed unit that is educational and student experience focused—a one-stop-shop for navigating the University’s immunization and insurance requirements as well as education on healthcare access navigation
Job Summary
This position will provide leadership to a recently transformed unit that is educational and student experience focused—a one-stop-shop for navigating the University’s immunization and insurance requirements as well as education on healthcare access navigation.
The Director ensures provision of seamless, integrated, cross-functional service in the areas of healthcare access and medical record activation, immunization verification, health insurance verification, education, billing, auditing, and compliance of Wellness.
Penn offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, and a wealth of health and wellness programs and resources.
Matching Summary
This position will provide leadership to a recently transformed unit that is educational and student experience focused—a one-stop-shop for navigating the University’s immunization and insurance requirements as well as education on healthcare access navigation.
Salary
Base: $91,000.00 - $110,000.00 Annual Rate; Bonus/Equity: Not specified; Benefits: Comprehensive healthcare, tuition assistance, retirement plans, wellness programs, and more
Skills & Requirements
Must-have
Healthcare access navigation
Immunization and insurance verification
Customer service leadership
Data integration and analysis
Compliance and auditing
Operational excellence management
Nice-to-have
Strategic planning and innovation
Cross-functional collaboration
Quality improvement experience
Experience with Electronic Health Records
Financial literacy in health insurance
Diversity and inclusion support
Key Requirements
Bachelor's degree
5 to 7 years of experience
At least 3 years management experience
Experience in quality improvement and data analysis
Higher education or public health experience
Advanced degree preferred
Ability to work flexible hours including evenings/weekends