Sr Customer Care Representative , Addressbook

PPD (Thermo Fisher) UK

United Kingdom
Customer lifecycle support
Order management and quotations
Master data maintenance
Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer

Job Summary

  • Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.
  • You'll provide exceptional support throughout the customer lifecycle, handling administration, order management, quotations, and master data maintenance.
  • This role offers professional development opportunities while contributing to groundbreaking scientific advances.

Matching Summary

Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer.

Skills & Requirements

Must-have

  • Customer lifecycle support
  • Order management and quotations
  • Master data maintenance
  • Microsoft Office proficiency
  • Cross-functional team collaboration

Nice-to-have

  • Positive and collaborative mindset
  • Handling complex customer requirements
  • Developing effective relationships
  • Data accuracy and quality control

Key Requirements

  • Minimum 2 years customer service experience
  • ERP systems and CRM platforms experience preferred
  • Excellent problem-solving abilities
  • Strong organizational skills
  • Ability to work independently

Work Rights

Not specified

Tailored Resume

Cover Letter