Xfinity Retail Service Associate

Sky (Comcast)

Schaumburg, IL, United States
Base: $17.00; bonus/equity: commission/bonus eligi...
Mobile activations and customer education
Technical and operational support
Troubleshooting device and service issues
The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities

Job Summary

  • The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.
  • This role serves as a go-to technical and operational resource, helping to maintain a clean and efficient store environment, and provide exceptional customer support for mobile.
  • Comcast provides best-in-class Benefits to eligible employees, supporting employees physically, financially and emotionally.

Matching Summary

The Retail Service Associate supports the store team in delivering a best-in-class customer experience across mobile, operational, and transactional activities.

Salary

Base: $17.00; Bonus/Equity: Commission/Bonus eligible; Benefits: Best-in-class Benefits

Skills & Requirements

Must-have

  • Mobile activations and customer education
  • Technical and operational support
  • Troubleshooting device and service issues
  • Customer account management
  • Device diagnostics and repair processes

Nice-to-have

  • Enthusiastic learner and advocate
  • Teamwork and collaboration
  • Customer experience ownership
  • Inclusion and diversity support

Key Requirements

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience

Work Rights

Not specified

Tailored Resume

Cover Letter