Patient Access Representative - Downtown Primary Care

Nationwide Children's Hospital

Excellent customer service
Accurate demographic and insurance information
Screening for insurance eligibility
Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts

Job Summary

  • Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.
  • Obtains accurate demographic, insurance, and physician information, ensuring patient eligibility and compliance with requirements.
  • Establishes and maintains open communication with all interacting departments and clinical staff.

Matching Summary

Greets and registers patients, answers telephone calls, schedules appointments, and pulls and files medical charts.

Skills & Requirements

Must-have

  • Excellent customer service
  • Accurate demographic and insurance information
  • Screening for insurance eligibility
  • Communicating insurance differences
  • Identifying self-pay patients
  • Open communication with departments

Nice-to-have

  • Assisting with new employee training
  • Multi-tasking in a stressful environment

Key Requirements

  • High School Diploma or equivalent
  • Associate’s Degree, preferred
  • CPR certification
  • One year of health care experience, preferred

Work Rights

Not specified

Tailored Resume

Cover Letter