Claims Consultant

054

Tweed Heads, Australia
Not specified; not specified; generous discounts, ...
Hybrid (3 days remote after 3 months)
Manage portfolio of workers compensation claims
Liaise with injured workers and employers
Provide empathetic customer focused service
EML is seeking a Claims Consultant for their Tweed Heads office, offering a role focused on managing workers' compensation claims with a strong emphasis on customer service and team collaboration. The position provides flexibility for remote work after an initial training period and emphasizes a supportive and inclusive company culture

Job Summary

  • The role involves managing a portfolio of workers compensation claims while supporting injured workers through their return-to-work journey.
  • Candidates will receive support from designated specialists including Technical Specialists and Injury Management Specialists.
  • The position offers flexibility to work from home up to 3 days per week after the first three months.

Matching Summary

Match Score: 85

EML is seeking a Claims Consultant for their Tweed Heads office, offering a role focused on managing workers' compensation claims with a strong emphasis on customer service and team collaboration. The position provides flexibility for remote work after an initial training period and emphasizes a supportive and inclusive company culture.

Salary

Not specified; Not specified; Generous discounts, wellbeing program, paid parental leave, incentive scheme

Skills & Requirements

Must-have

  • manage portfolio of workers compensation claims
  • liaise with injured workers and employers
  • provide empathetic customer focused service
  • work within legislation and compliance guidelines

Nice-to-have

  • previous experience in medical or hospitality field
  • ability to multitask and shift priorities
  • thrives in team environment
  • proactive self-motivated thinking creatively

Key Requirements

  • face-to-face group interview attendance required
  • willingness to go above and beyond for customers
  • high attention to detail and organisational skills

Work Rights

Not specified

Tailored Resume

Cover Letter