Customer Service - Personal Banker

NatWest Group

Cheltenham, United Kingdom
Base: £26,010 pro rata; bonus/equity: not specifie...
Outstanding customer service
High levels of accuracy
Proactive customer conversations
You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals

Job Summary

  • You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.
  • Day-to-day, you’ll be completing general banking requests such as payments, balance enquiries and transfers.
  • You’ll join us on a competitive salary starting of £26, 010, pro rata for the hours you work.

Matching Summary

You’ll be integral in guiding and supporting our valued branch customers, helping them to achieve their financial goals.

Salary

Base: £26,010 pro rata; Bonus/Equity: Not specified; Benefits: Protection, healthcare, lifestyle benefits, 33 days holiday pro rata, retirement fund contribution

Skills & Requirements

Must-have

  • Outstanding customer service
  • High levels of accuracy
  • Proactive customer conversations
  • General banking requests
  • Understanding customer needs
  • Seamless customer experience

Nice-to-have

  • Motivated and driven career development
  • Customer centric approach
  • Thrive under pressure
  • Continuous service improvement
  • Work well as part of a team

Key Requirements

  • Foundation Certificate in Responsible Banking
  • No Skilled Worker visa sponsorship

Work Rights

Not specified

Tailored Resume

Cover Letter