It Service Delivery Manager

ConnectWise

Remote, United States
**
Lead end-to-end it delivery initiatives
Own enterprise release governance processes
Manage project budgets and cost-effective delivery
** ConnectWise is seeking an IT Service Delivery Manager to lead the end-to-end delivery of IT initiatives in a remote work environment. The ideal candidate will have experience in managing project delivery, ensuring smooth release governance, and optimizing processes while fostering a collaborative culture. **

Job Summary

  • ConnectWise is a global leading software company dedicated to the success of technology solution providers.
  • The role requires leading end-to-end delivery of IT initiatives while maintaining visibility into scope and dependencies.
  • The position involves owning enterprise release governance processes and ensuring smooth handoffs from project delivery to operational ownership.

Matching Summary

Match Score: 75

** ConnectWise is seeking an IT Service Delivery Manager to lead the end-to-end delivery of IT initiatives in a remote work environment. The ideal candidate will have experience in managing project delivery, ensuring smooth release governance, and optimizing processes while fostering a collaborative culture. **

Skills & Requirements

Must-have

  • Lead end-to-end IT delivery initiatives
  • Own enterprise release governance processes
  • Manage project budgets and cost-effective delivery
  • Facilitate JAD sessions and structured working sessions
  • Oversee vendor performance and external partners

Nice-to-have

  • Strong stakeholder management skills
  • Experience with agile ceremonies
  • Ability to drive resolution decisively
  • Commitment to inclusive culture
  • Proactive risk anticipation capabilities

Key Requirements

  • Experience in IT service delivery leadership
  • Knowledge of release governance and change control
  • Background in vendor and risk management

Work Rights

Not specified

Tailored Resume

Cover Letter