Global Payments Inc. is seeking a Supervisor for its technical client service team in Quezon City, Philippines. The role involves managing client support operations, ensuring service level agreements are met, and fostering collaboration among internal stakeholders
Job Summary
The role involves managing a technical client service team to resolve issues and define problems for subsequent action.
The supervisor must monitor client performance against service level agreements and compile data for business planning.
Team members are expected to establish positive working relationships with internal stakeholders and clients to build collaborative teams.
Matching Summary
Match Score: 85
Global Payments Inc. is seeking a Supervisor for its technical client service team in Quezon City, Philippines. The role involves managing client support operations, ensuring service level agreements are met, and fostering collaboration among internal stakeholders.
Skills & Requirements
Must-have
Minimum 4 years related professional experience
Amenable to shifting or rotational schedule
Willing to work onsite in Quezon City
Nice-to-have
Bachelor's Degree Graduate
Ability to adapt processes as needed
Experience with financial implications analysis
Key Requirements
Minimum 4 years of related professional experience