Customer Service Lead

AmeriVet

Tarzana, CA, United States
Base: $19.00 ph; bonus/equity: not specified; bene...
Not specified (likely in-person due to hospital needs)
3-5 years customer service leadership experience
High school diploma or equivalent required
Reliable attendance and punctuality as team leader
AmeriVet is seeking a Customer Service Lead for their Tarzana, CA location, responsible for managing the front desk operations, ensuring a warm and welcoming environment for residents and visitors. The ideal candidate should have 3-5 years of customer service experience, preferably in the veterinary industry, and must demonstrate excellent communication skills and a compassionate demeanor

Job Summary

  • This role serves as the first point of contact to create a warm and welcoming environment for residents, visitors, and associates.
  • The position involves managing the reception schedule, ensuring all shifts are filled, and leading the front staff.
  • Employees receive competitive compensation, health insurance, 401(k) matching, and paid time off including floating holidays.

Matching Summary

Match Score: 75

AmeriVet is seeking a Customer Service Lead for their Tarzana, CA location, responsible for managing the front desk operations, ensuring a warm and welcoming environment for residents and visitors. The ideal candidate should have 3-5 years of customer service experience, preferably in the veterinary industry, and must demonstrate excellent communication skills and a compassionate demeanor.

Salary

Base: $19.00 per hour; Bonus/Equity: Not specified; Benefits: Health, dental, vision, life insurance, 401(k) match, PTO

Skills & Requirements

Must-have

  • 3-5 years customer service leadership experience
  • High school diploma or equivalent required
  • Reliable attendance and punctuality as team leader

Nice-to-have

  • Experience in the veterinary industry preferred
  • Empathy and understanding for senior residents
  • Compassionate and patient professional demeanor

Key Requirements

  • Minimum 3-5 years experience in customer service leadership
  • High school diploma or equivalent
  • Proficiency with basic office equipment and computer applications

Work Rights

Not specified

Tailored Resume

Cover Letter