Junior It Systems Administrator Category Information Technology Location Portland, Or
Warner Pacific University
Portland, Or, US
On-site
Manage user accounts and permissions
Resolve tier 1 and tier 2 helpdesk tickets
Administer active directory and azure ad
The Junior Systems Administrator is responsible for supporting the university’s IT helpdesk, systems, and infrastructure
Job Summary
The Junior Systems Administrator is responsible for supporting the university’s IT helpdesk, systems, and infrastructure.
Primary responsibilities include managing user accounts/permissions, resolving helpdesk tickets, systems administration, and managing phone system changes.
This position also serves as a backup to support the university’s network equipment.
Matching Summary
The Junior Systems Administrator is responsible for supporting the university’s IT helpdesk, systems, and infrastructure.
Skills & Requirements
Must-have
Manage user accounts and permissions
Resolve Tier 1 and Tier 2 helpdesk tickets
Administer Active Directory and Azure AD
Maintain end-user accounts and permissions
Image and deploy physical and virtual servers
Implement and troubleshoot backup solutions
Support Microsoft Windows workstations
Provide phone system support
Monitor and manage network equipment
Nice-to-have
Experience with Microsoft Intune
Scripting or automation experience
Experience with Fortinet firewalls
Experience with Juniper switches
Experience in higher education environment
Key Requirements
Three years of experience in server administration and customer support
Three years of experience supporting Microsoft networking
Three years of experience supporting VMware or Microsoft Hyper-V